What is a Hanger
Throughout this site, the following terminology is used:
The prong is the hook extension for hanging merchandise,
The tangs are the portion of the hanger that are inserted into the holes in the pegboard,
The apron is the bottom lip of the exposed portion of the hanger which supports the prong and comes in many configurations from a single sharp-point of a wire to a wide load-bearing surface.
The hanger is the end item consisting of all of the above.
Why did DRS come about?
Frequently, pegboards are overloaded with too much product, resulting in (1) pegboard damage, (2) unusable areas for any product display, and (3) product drooping on other products below it. Most pegboard-display-hook designs inherently cause pegboard damage, because their tangs do not have firm contact with the rear side of the pegboard, and/or the hook's apron is too sharp or small and presses into the pegboard. In either case, so much pressure is being applied to a small area(s) resulting in pegboard damage. Display hooks without much weight do not suffer as much, but a fulcrum effect results in extreme pressure against the tiny contact areas (front and back) of the pegboard, as illustrated by the red arrows in the illustration to the right.
All of us have experienced displays "drooping" onto the products located just below, making it difficult to remove the desired product, or accidentally "removing" product displayed below, at the same time. The photo to the left illustrates an entire line of drooping products. Drooping results in fewer products on display hooks and a much greater chance for products to fall off the display hooks. Falling items can injure customers or employees, resulting in lawsuits. Also, straight and level displays present a much better store image, stating "We Care," and provide a step-above service.
The example to the right illustrates the products' excessive weight bending the prong (see highlighted oval), causing product to slip toward the front of the hanger. This results in products falling off the prong, and also limits the quantity of product on display. This very common drooping situation accelerates the deterioration of the pegboard, as localized pressure from the tangs and apron are applied to already damaged areas of the pegboard. From a product-stocking standpoint, less product on display requires more frequent stocking and/or reduced sales!